FAQ | Zing Cases

Do I Need to Create an Account to Purchase?

No, At checkout you will have the option of using guest checkout, we do highly recommend creating an account as this will the checkout process much easier the next time you shop with us your address will be saved

What payment methods do you accept?

We accept several payments method via our 128 bit SSL encrypted checkout, we accept:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • JCB
  • Bitcoin

Where do you ship to?

We ship to every country in the world!

When are items despatched?

All items are shipped within 24 hours, in unlikely circumstance of any delays, you will be notified within this time frame.

How long will it take for my item to arrive?

  • UK - 2-5 Business Days
  • Europe – 7-14 Business Days (Please note shipping to Italy can sometimes take a little longer due to delays in Italian post
  • Rest of World – Upto  21 Business Days

My order has not arrived

In the unfortunate event of your item not arriving within the time frames stated above, please contact us via the contact form and we will arrange a replacement.

How long you have to return an unwanted item

You have 30 days to return any unwanted items